to start, only one worked for the first day. I had to take it off once I got in the house because its that warm and cozy. Multiple requests on their websites had no replies. I love this product and get a lot of compliments. <1 month of occasional wear and the glitter is peeling off all over the place! Lasted about 5 months, the Teva website for support is confusing. Id go with velvet or sheepskin overall as my first choice. Sound clarity and range of vocals is so immersive that you will lose connection to the world around you. Nice fit and more durable than original Thankfully the controller has been repaired and the headphone jack is fully functional.